As a manufacturer, you must have a buyer and the factory to survive! So many times you have to deal with one after another "customer" or "potential customer": phone, fax, E-mail, quote, send pictures, send product manuals, samples, including a full set of packaging materials and even the composition of raw materials, Origin, etc., for the customer, he is understanding the quality, production capacity, delivery date, etc. of your factory, but in fact, many times you have disclosed some of your company's business intentionally or unintentionally, voluntarily or passively. confidential! Some even so-called customers are picking up your secrets!
I want to do the same with the production: I don’t know where the customer comes from, especially the foreign trade company, how to be interested in how your company’s products are, how his customers are urgent, and how the orders are. The big, how is the unique sincerity to cooperate with your company! In short, it is like advertising: the heart is not as good as action! Can you not touch such a customer? You can't wait to give your heart to each other. So you are too busy to turn around, send the pictures, quotations, samples, packaging materials, etc. that customers need, immediately, and then calculate the next plan, sometimes inevitably boast a few words in front of the boss. In the days that followed, many times when you didn't take the initiative to call in the past, the customer was there. If this happened, why should you call? ! Because of faxing, E-mail, he is too lazy to return!
There are several good and bad situations at this time:
1. His client has not had time to reply.
2, he is also only the supplier of the end customer, the list was not obtained later. We are in love with such customers.
3, just inquiry, there is no list at hand, there is no fixed customer base.
4, you are just one of his inquiry tools, used to kill his original supplier: how much you can do to see how people can do, you do not cut the price I transferred to others to do, how to do, in fact, did not really turn the order. The price has been killed, his profits are high, and you have become an accomplice of bad competition!
5, more hateful: take your sample to others to proof, you did not get it, your new style has been done by others, indirectly grabbed the market!
I have encountered several bad and even malicious foreign trade companies. They don’t know where to find the product pictures. We want to proof the samples. At the beginning, we have to collect the sample fees (plate making, mold opening, etc.), and the other party strongly disagrees, even if It is not a return after the order is returned. It is also said that in order to win the customer, it is necessary to invest some money, even at a loss, take some risks, and should first win the customer, and also say that they pull the customer is doing this, and actually all go to production. On the factory, a lot of investment, after the like, but said that the customer is a new customer, but there is cooperation intention, and now there is no single! There are also some inquiries such as pictures, and we have repeatedly stated how to cooperate with us sincerely, and when your price drops to almost no profit (large amount of profits and more sales), you can’t fall any more, just say people. What kind of product can be done, how much can be done, and then the next sentence "I know", there is no more, not to mention the order!
Therefore, in the future dealings, give your peers and manufacturers a wake-up call: some of the contacts with customers can not be revealed!
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Haiben Awning Co., Ltd. , http://www.jstarpaulin.com